Terms of business

1. About us

“We”, “us” and “our” means Legion Electrical Services Ltd, registered in Scotland (company number SC000000), registered office: [Registered office address]. Email info@legionelectrical.co.uk, telephone 07706 438952.

“You” means the customer named on the quote. If you are acting for purposes related to your trade, business or profession, you are a business customer. Otherwise, you are a consumer.

2. Quotes

• We provide written, fixed-price quotes. Unless stated otherwise, a quote is valid for 30 days.
• Quotes are based on the information you give us and what we can reasonably see during our survey. They don’t include decorating, plastering or other making good unless stated.
• If we find something during the work that we couldn’t reasonably have known about, for example hidden damage, defective existing wiring or suspected asbestos, we will stop, explain the issue and agree any change in price with you before doing extra work.

3. Our agreement

Our contract with you starts when you accept our quote in writing (including by email or text message) or ask us to start the work.

4. Your responsibilities

• Give us safe and reasonable access at the agreed times, and clear the work areas where practical.
• Tell us about anything that could affect the work or our safety, including any known asbestos.
• Obtain any permission you need that isn’t included in our quote, for example from a landlord, factor or freeholder. We will tell you if a building warrant or other approval is needed.
• Expect the power to be off for periods during the work. We’ll keep this to a minimum and let you know in advance.

5. Changes to the work

If you want to change or add to the work, we’ll confirm the change and any price difference in writing before carrying it out.

6. Payment

• For larger jobs we may ask for a deposit towards materials. Any deposit will be shown on your quote.
• Unless your quote says otherwise, the balance is due on completion. Invoices are payable within 7 days.
• Payment is by bank transfer to the account shown on our invoice. We will never change our bank details by email. If you receive a message saying our details have changed, call us on 07706 438952 before paying.
• Materials remain our property until they have been paid for in full, as far as the law allows.
• For business customers, we may charge interest and compensation on late payments under the Late Payment of Commercial Debts (Interest) Act 1998.

7. Standards and certification

We carry out work with reasonable care and skill, in line with the current edition of BS 7671 (the IET Wiring Regulations) and the building standards that apply in Scotland. On completion, we issue the appropriate certificate or report for the work, such as an Electrical Installation Certificate or Minor Works Certificate.

8. Inspection and testing (EICRs)

An Electrical Installation Condition Report records the condition of the installation on the day it was inspected, within the extent and limitations agreed with you. It is not a guarantee of future condition. Any remedial work is quoted separately.

9. Solar PV, battery storage and EV chargers

• Where our quote includes it, we will make the required notification or application to the electricity network operator. Some connections need the operator’s approval before work can go ahead, and their timescales are outside our control.
• Any figures we give for energy generation, savings or payback are estimates only. They depend on weather, usage and tariffs and are not guaranteed.
• We can’t guarantee the availability of grants, funding or export payments. These are decided by third parties.

10. Guarantee

We guarantee our workmanship for 12 months from completion. If a fault arises from our workmanship in that time, we will put it right free of charge. Equipment and materials are covered by their manufacturers’ warranties, and we will help you make a claim. Our guarantee does not cover misuse, accidental damage, normal wear and tear, or work altered by anyone else.

This guarantee is in addition to your legal rights. As a consumer, you’re entitled to have services carried out with reasonable care and skill under the Consumer Rights Act 2015.

11. Your right to cancel (consumers)

If you are a consumer and our contract was made at your home, away from our business premises, or at a distance (for example by phone, email or text), you have the right to cancel within 14 days of the day the contract was made, without giving a reason.

• To cancel, tell us clearly by email or letter. You can use the form below, but you don’t have to.
• We will refund any payment within 14 days of being told you are cancelling.
• If you ask us to start work within the 14-day period and then cancel, you will need to pay for the work carried out up to the point you told us.
• If you ask us to start within the 14 days and the work is fully completed within that period, you will lose the right to cancel once it is completed.
• The right to cancel does not apply where you have specifically asked us to visit to carry out urgent repairs or maintenance.

Model cancellation form

12. Timescales and cancellation by us

Start and completion dates are our best estimate. We’ll keep you updated, but we are not responsible for delays caused by events outside our reasonable control, such as severe weather, supplier shortages or network operator delays. If we need to cancel the work, we’ll tell you as soon as possible and refund anything you have paid for work not carried out.

13. Our responsibility for loss or damage

Consumers: if we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our failure or our negligence. We are not responsible for loss that was not foreseeable. We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for breach of your rights under the Consumer Rights Act 2015.

Business customers: we are not liable for loss of profit, loss of business or any indirect or consequential loss. Our total liability under any contract is limited to the price of that contract. Nothing in these terms limits liability that cannot legally be limited.

14. Complaints

If you’re not happy with any part of our work, please contact us first at info@legionelectrical.co.uk or on 07706 438952 and we will do our best to put it right. Consumers can also get free, impartial advice from Consumer Advice Scotland.

15. Your information

We use your personal information as set out in our privacy policy.

16. Law and courts

These terms are governed by Scots law, and the Scottish courts have jurisdiction. If you are a consumer living elsewhere in the UK, you may also bring proceedings in the courts where you live.

17. Using this website

The information on this website is general and is not a quote or professional advice for your specific installation. Prices and services are confirmed only in a written quote. The content, logo and design of this website belong to Legion Electrical Services Ltd and may not be copied without permission.